Last updated 27 October 2026
This notice explains how ProArtsPlus Ltd uses personal information collected through culturecrisislab.uk, the website of the Culture Crisis Lab.
Who we are
The Culture Crisis Lab is a programme run by ProArtsPlus Ltd. The company is registered in England and Wales (company number 15594020), and its registered office is Acero, 1 Concourse Way, Sheffield S1 2BJ. ProArtsPlus is the controller of the information described here. It is registered with the Information Commission (the ICO), registration number ZB764515.
To contact us about your information, email hello@culturecrisislab.uk or write to the registered office.
What we collect and why
If you join our mailing list. The sign-up form collects:
- your name and email address;
- your organisation, if you give it;
- the interests you tick;
- a record of your consent, with the date and time.
We use these details to email you about Culture Crisis Lab sessions, in-house and commissioned Labs, and the book Are You Good in a Crisis? We do this because you have consented. You can withdraw your consent at any time with the unsubscribe link in any email, or by emailing us.
If you email us. We use your message and contact details to reply and to deal with your enquiry. We do this in our legitimate interest in responding to people who contact us.
When you visit the site. The site’s security software records IP addresses and technical details of visits to protect the site against attack. We do this in our legitimate interest in keeping the site, and the information it holds, secure.
You do not have to give us your details. Without a name and email address, though, we cannot add you to the mailing list.
Who sees your information
Only ProArtsPlus. We do not sell your information or share it with anyone else for their own marketing. IONOS hosts the website and our email and handles information only on our instructions. If we start using a mailing service or a booking service, we will update this notice and name it before we use it.
Where it is held
On IONOS servers in the European Economic Area.
How long we keep it
- Mailing list details: kept until you unsubscribe or ask us to delete them. If we have not heard from you for two years, we will ask whether you want to stay on the list and delete your details if you do not reply.
- Enquiries: kept for as long as we need to deal with them, and for up to two years afterwards.
- The site’s record of emails it has sent: deleted after 14 days.
Your rights
You have the right to:
- ask for a copy of your information;
- have it corrected;
- have it deleted;
- restrict or object to how we use it;
- receive it in a format you can take elsewhere.
Where we rely on your consent, you can withdraw it at any time. To use any of these rights, email hello@culturecrisislab.uk.
We do not use your information to make automated decisions about you.
Complaints
If you are unhappy with how we have handled your information, please tell us first at hello@culturecrisislab.uk. We will acknowledge your complaint within 30 days and keep you informed until it is resolved. You can also complain to the Information Commission at ico.org.uk.
Cookies
See our cookie policy.
Changes to this notice
We will update this page if the way we use personal information changes, and show the date at the top.